Age Verification Policy

1) 18+ eligibility

KiwiArcadeHub.com is intended for adults. You must be at least 18 years old to access or use our services. By creating an account, accessing age-gated areas, or using the site, you confirm you meet this requirement.

2) Age-gating and consent

• We may display an age-gate (e.g., “I am 18+”) and require you to confirm your date of birth.
• We may restrict certain features until age checks are completed.
• If you do not meet the age requirement, you must not use the site and should exit immediately.

3) How we verify age

We use reasonable methods to verify eligibility, which may include:

• Account checks: date of birth entry, consistency checks, and re-confirmation prompts.
• Risk-based checks: signals such as account activity, device/browser patterns, or reports suggesting underage use.
• Document verification (if needed): requesting a copy/photo of acceptable ID (e.g., NZ driver licence, passport) or other proof of age. We may ask for a selfie or other steps to confirm the ID belongs to you.
• Third-party services: we may use verification providers to assist with checks.

4) When verification may be required (triggers)

• During account creation or before accessing age-restricted features.
• When information appears inconsistent (e.g., date of birth changes) or cannot be validated.
• When we receive a complaint or report suggesting a user may be under 18.
• When required to meet operational, safety, or legal compliance obligations.

5) Suspected minors, suspension, and closure

• If we suspect you are under 18, we may restrict access while we review.
• If you cannot provide satisfactory proof of age within a reasonable timeframe, we may suspend or close your account.
• If we confirm underage access, we will close the account and may block re-registration. We may also take additional steps to help prevent repeat access.

6) Data handling

We only request age verification information when needed and handle it in line with our privacy practices and applicable New Zealand requirements. Where possible, you may redact non-essential details from documents (e.g., ID number) unless required for verification. Retention periods depend on the purpose and legal/operational needs.

7) Contact

Questions about this policy or an age verification request: contact@kiwiarcadehub.com.