Responsible Gaming

KiwiArcadeHub.com supports safe, controlled play. If gaming or gambling is no longer fun, please reach out for help—support is available in New Zealand.

Play within limits

Set a budget: only spend what you can afford to lose (including in-game purchases or paid entries, where applicable).
Set a time limit: plan your session length and take breaks.
Avoid chasing losses: increasing spend to “win back” losses is a common harm pattern.
Don’t play under stress: alcohol, drugs, or strong emotions can impair decisions.

Warning signs

Spending more time or money than planned.
Hiding play or spending from others.
Borrowing money or missing bills due to play.
Feeling anxious, guilty, or unable to stop.

If any apply, consider a break and contact a support service below.

Tools: limits, time-outs, and self-exclusion

Spending & purchase controls

Use bank card controls, app store purchase limits, and optional account limits (where available) to cap spend.

Time-out (cooling-off)

Take a short break from play. If you want a time-out, email contact@kiwiarcadehub.com with your requested duration.

Self-exclusion

Request longer access blocking via contact@kiwiarcadehub.com. We’ll confirm and apply it as soon as practicable. For venue-based exclusion options, talk to an NZ support service.

Note: Self-exclusion/time-out can’t always prevent access via third-party platforms or new accounts on other services. Consider device/app blocking tools for added protection.

New Zealand help and support

Gambling Helpline (NZ)

Call: 0800 654 655
Text: 8006
Web: gamblinghelpline.co.nz

Problem Gambling Foundation of New Zealand

Web: pgf.nz

Immediate mental health support (NZ)

Call or text 1737 to talk with a trained counsellor (24/7).

Emergency

If you or someone else is in immediate danger, call 111.

Regulator info: Department of Internal Affairs (Gambling) — dia.govt.nz/gambling